Enterprise governance of IT is essential as organisations become totally dependent on it for driving their businesses and continue to spend more and more money.

Milan assists companies realise value from their IT investments.  Organisations make investments and manage resources with an expectation of realizing value.  Value could be either financial, non-financial, or, often a combination of both.  It is a function of, and results from, optimising benefits, at an affordable cost, with an acceptable level of risk.

Milan has particular expertise in designing and implementing structures and processes for governance.  It is especially competent in the governance of outsourcing where there are complex issues of activities and processes to be outsourced and the sharing of roles and responsibilities.

Milan can provide an effective governance framework which defines:

• what decisions have to be made,
• who is involved in making them,
• how they are made, and the process for ensuring compliance with the framework,
• that decision results are dynamically monitored,
• that corrective actions are taken when expected results are not realised, and
• that lessons that are applied to continually improve the governance framework

Within the framework, Milan would identify and deliver:

• processes with clearly defined roles, responsibilities and accountabilities,
  
• relevant performance information,appropriate organisation structures and
  
• analysis and communication tools.

Please contact us for an informal discussion.